I've recently used CPanel on the admin side for the first time and have to say I hate it. Everything from the layout to the functionality screams "hackish". It just lacks so many common sense features and way of working.
I was never 100% impressed with Plesk but the basics were definitely laid out and done in a sensible manner, even though it is made by a Russian company, they definitely thought about how to make a Control Panel.
I have no idea why people........