Cisco CUCM Unified Communication Manager Howto Guide and Tutorials

Shutdown/restart the actual server

utils system shutdown
utils system restart

show hostname

show myself

change set or reset password

set password user [username]

set hostname

set network hostname

service management

utils service restart servicename

utils service stop servicename

utils service start servicename

utils list services

restarting the Tomcat webserver is a common one if you are GUI is not working:

utils service restart Cisco Tomcat

restart the database


start/stop network

set network status eth0 up

set network status eth0 down

check db replication status


network utils

utils network ping
utils network traceroute
utils network arp list

show tech network routes

set new default gateway:

set network gateway

set new ip and default gw:

ip subnetmask gateway

set network ip eth0

dhcp enable/disable

set network dhcp eth0 enable

set network dhcp eth0 disable

system stats

utils iostat

show status
show process list
show network eth0
show memory modules
show hardware


How to reset the Web Admin/GUI Username or Password in CUCM

Oops you forgot the username or even the password and can't login to your CUCM?  As long as you can login to the CLI you can use these commands:

Reset the username (eg. you don't recall what username you specified as the web admin GUI user!)

utils reset_application_ui_administrator_name

You need to reset the web admin GUI password

utils reset_application_ui_administrator_password

If you don't know any of your passwords you can use the CUCM Password Recovery tools:

login with the following through the CLI (you will probably be prompted to insert your .iso or DVD)

user: pwrecovery

pass: pwreset


Network will not work after changing VM NIC Mac Address:

I have even mounted the image using: guestmount -a cucm12-publisher.img -m /dev/sda1 mount

I have tried the below but it still not work.  Neither does setting the IP manually or by DHCP or by setting the network up and down.

Then I deleted /etc/udev.d/rules.d/70-persistent-net.rules since it has the old MAC address.  It then gets regenerated by udev properly upon reboot.  You could change the file and edit the MAC but that breaks things for SELINUX

# line, and change only the value of the NAME= key.

# PCI device 0x1af4:0x1000 (virtio-pci)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="52:54:00:12:34:56", ATTR{type}=="1", KERNEL=="eth*", NAME="eth0"

# PCI device 0x1af4:0x1000 (virtio-pci)
SUBSYSTEM=="net", ACTION=="add", DRIVERS=="?*", ATTR{address}=="b3:24:a8:f3:fe:ee", ATTR{type}=="1", KERNEL=="eth*", NAME="eth1"


CUCM 12 Partition Layout:

/dev/sda1 has all of your typical Centos/RHEL /etc stuff and OS config as you would expect

It seems the networking /etc scripts don't entirely change or control things as expected.

/dev/sda2 on a new install is empty

/dev/sda3 is grub

Filesystem                           1K-blocks       Used  Available  Use%
cucm12-publisher.img:/dev/sda1        21688188   12498224    8968292   58%
cucm12-publisher.img:/dev/sda2        21688188      44992   20534820    1%
cucm12-publisher.img:/dev/sda3          245679       2323     230249    1%
cucm12-publisher.img:/dev/sda6        75790432   14875408   57058384   20%

/dev/sda6 has a lot of interesting stuff:

adminsftp                  bps          certs     drf  lost+found  ontape_backup_done  pns          sdlhelper  stlphelper          upload  whousesme
backup-sysctl.conf.append  capture.txt  download  log  moh         ontape_backup.gz    rpm-archive     sysctl.conf.append  var

CUCM Install Errors?



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