Yes, it's real and it is not easy to reset the password. You will find conflicting information on the password requirements even with the same page it implies you need 2 examples of uppercase, lowercase, punctuation/symbols and numbers but that is false.
It is compounded worse that it never gives you the correct information below unless you are in private mode in your browser.
Here is what you really need for a working and insecure Alibaba password:........
PHP Warning: Cannot load module 'XCache' because conflicting module 'apc' is already loaded in Unknown on line 0
Solution:
yum remove php-pecl-apc-*........
Getting this error on Centos 6 with PHP 5.3 when just running "php -v"
PHP Warning: PHP Startup: Unable to load dynamic library '/usr/lib64/php/modules/module.so' - /usr/lib64/php/modules/module.so: cannot open shared object file: No such file or directory in Unknown on line 0
PHP Warning: Cannot load module 'XCache' because conflicting module 'apc' is already loaded in Unknown on line 0
Solution:........