Toshiba Hard Drive Warranty RMA Serial Number Info

Here's the link to the warranty checker and from there you can also create an RMA:

https://myapps.taec.toshiba.com/myapps/admin/jsp/webrma/addRequest1NoLogin.jsp

Note that the serial# shown in SMART is not complete as is the case for many other brand sof HDDs.

For example a 2TB Toshiba shows the following Serial Number in SMART:

Device Model:     TOSHIBA DT01ACA200
Serial Number:    Z2U9JKUAS
Firmware Version: MX4OABB0

 

But if you enter Z2U9JKUAS into the Warranty Checker, it will say "Not Under Warranty" and to "Call Toshiba".  On the physical drive, there is a space after Z2U9JKUAS with a "TZ5".  You need to enter it as " Z2U9JKUASTZ5" to check the warranty and to do an RMA.

I still have no idea why there is no formal documentation about this from manufacturers or that their system can't work with the main Serial# from SMART.


Tags:

toshiba, warranty, rma, infohere, checker, https, myapps, taec, admin, jsp, webrma, addrequest, nologin, sof, hdds, tb, dt, aca, z, jkuas, firmware, mx, oabb, quot, tz, jkuastz, documentation, manufacturers,

Latest Articles

  • Linux Howto Zip Multiple Files and Directories
  • Windows Cannot Format USB drive Device Media is Write Protected Error Solution
  • Linux Mint 20 cannot install snapd missing solution
  • Virtualbox VBOX How To Install Guest-Utils/GuestUtils so drag and drop and clipboard works Ubuntu Mint Debian Linux
  • How to install Kubernetes with microk8s and deploy apps on Debian/Mint/Ubuntu Linux
  • vi how to delete everything to the end of the line or the rest of the line from the cursor
  • Cisco Howto Configure Console Port/Terminal/Comm Server with Async Cable Setup
  • Ubuntu/Debian Linux/Unix Howto Setup Install Syslinux Bootable USB with EFI and MBR from Command Line/CLI Terminal
  • Cisco Switch Howto Reset Password
  • SSH cannot connect to old servers/devices/switches/routers/Cisco/Juniper Unable to negotiate with 192.168.20.2 port 22: no matching key exchange method found. Their offer: diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hell
  • ksnapshot missing in Ubuntu and Linux Mint Solution
  • bash how to hide username/customize prompt Linux Debian Redhat Ubuntu Solution
  • Cisco Router Password Reset Howto Guide Solution Cannot Login /Unknown Enable Password 2600, 2800, 2900, 3900
  • VirtualBox VBox Nat Network Handing Out Wrong IP Address Subnet Solution
  • Unable to mount location Failed to retrieve share list from server: Connection timed out - Samba/Linux Filesharing Not working Ubuntu Mint Linux Solution
  • How To Resize, Reduce a Video to a Specific Size and Quality Ubuntu Linux using ffmpeg
  • vi how to delete all lines in the file
  • Linux Mint / Ubuntu 20 Intel I219 NIC disconnects
  • Linux can't boot/grub boot loader screen with no options solution
  • EFI PXE grub2 Howto guide for Linux EFI PXE Booting on Debian, Mint, Ubuntu, RHEL