cPanel VPS Server Cannot Login as root

I was worried the server was hacked, I was logged in already as root but couldn't login to CPanel or a new SSH session.  I even reset the password from the shell and it did not work still.

The reason is CPanel Hulk, it detected a brute-force attack so it locked down the root account entirely even from the correct password.  According to cPanel the best way around this is to whitelist your IP.

http://forums.cpanel.net/f5/password-not-working-whm-cpanel-root-administrator-297262.html

I was aware of CPanel Hulk but didn't know it completely locks an account even if the password is correct from non-offending IPs so this is something to be aware of, someone could potentially create a denial of service against any of your services/accounts just be intentionally bruteforcing them.

The most practical quick way is to just disable cpHulk:

http://realtechtalk.com/Disable_cphulk_in_CPanel_if_you_cant_login_even_with_the_right_password-1589-articles


Tags:

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