Let's keep this simple, it's horrible, not only is the picture quality horrible (it's not a big deal) but the keyboard input is an issue. You have to type slowly, lightly and carefully otherwise 1-keystroke could end up being dozens of keystrokes.
It's also a confusing unit for many datacenter techs, I've seen these units hooked up wrong and the instructions themselves aren't clear. I had to resort to shipping one to my office and take my phone pictures of the setup for the techs to understand it.
This unit also requires power, it just takes too much space too. I would only recommend a unit like the Lantronix because it works well, without power and doesn't have any keystroke issues.
Startech is aware of this issue but hasn't released any new firmware since the original and its only recommendation is to upgrade/buy a different unit of theirs.
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