These are the only two I've encountered but here is the low-end and note my story is not at all unique.
In my case I was scammed out of money and did not receive any service at all from either company.
Santrex Review/Scam/Complaint
Santrex never provided any working server, I believe it was just a dummy management Solus server because the server said it was booted but never connected to the console. I complained to them and eventually the support adm........
This happened during a sync of my iPhone while installing some apps. This usually happens to non-jailbroken iPhones who are trying to install non-Apple approved software OR jailbroken phones who haven't done the "Sync update".
How to fix this error and get the Sync Update
Open Cydia - Manage - Sources - Edit
Add this source: http://cydia.hackulo.us
Then under the section "Hackulo.us" install "Ap........